Frequently Asked Questions
8 results
How do I Register?
Follow the steps below to register with iPayimpact. Alternatively you can follow along with our video guide linked below: View the video on Youtube 1. Before you begin, you will need: Your child’s iPayimpact Account Reference This unique code came from the school and links your new pare....
Updated July 02 2025 08:59
How do I Activate my Login?
Once you have registered – see How do I Register. You will receive an email with an activation link. Click on the link or copy and paste the link into your browser and this will activate your login.
Updated April 13 2021 14:48
How do I Login?
Follow the steps in How do I Register and How do I Activate my Login first. Go to www.ipayimpact.co.uk Click on 'Log In'. Enter your Username. Enter your Password. Click 'Log On'. You are now logged in. Whe....
Updated April 13 2021 10:25
I have forgotten my Password / How do I reset my Password?
View the video on Youtube iPayimpact works with 2 types of login: iPayimpact mygovscot myaccount If you have forgotten your iPayimpact password – follow these steps: Go to www.ipayimpact.co.uk Click on 'Log In'. Click on 'Res....
Updated August 23 2024 10:21
Is the site secure?
YES. All pages viewed on iPayimpact are encrypted using a Secure Socket Layer (SSL) session. SSL is an industry standard and is designed to ensure internet pages and sensitive information are not intercepted. When browsing using an SSL enabled site, you will see a padlock icon visible in ....
Updated April 13 2021 10:48
How do I check or edit my Login details?
After logging in, click on 'My Profile'. You can now update your profile. Click on 'Save My Profile' once you have finished.
Updated April 13 2021 14:49
Why do I have to accept CRB Cunninghams / iPayimpact Terms and Conditions?
New iPayimpact users must accept the Terms and Conditions during the registration process – they include the Parent Terms and Conditions, Data Protection and Privacy Policy. If acceptance of the Terms and Conditions is declined you will not have access to this service.
Updated April 13 2021 10:51
My child has left the establishment - how do I obtain a refund?
As each establishment, council and/or caterer has different refund policies for school meals, please contact your own establishment, council or caterer regarding refunds.
Updated March 24 2022 09:39